What is the expected processing time for a personal tool subscription?

After payment is confirmed, personal tool subscriptions are not activated instantly. Our team needs to set up premium resources (like a valid payment card) to purchase the official subscription for you, which is why it takes some time.

Typically, setup takes 2–4 hours to complete. However, in some cases it may take a few hours longer (up to 24 hours in rare cases). Once activation is complete, you'll be notified and can get your access credentials from https://member.digitavision.com/product-credentials.

Note: If you want to renew the same account/ID before it expires, contact support 2-3 days in advance and complete the payment to avoid any interruption.

Updated on: 24/07/2026