> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://docs.digitavision.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is the expected processing time for a personal tool subscription?

After payment is confirmed, personal tool subscriptions are not activated instantly. Our team needs to set up premium resources (like a valid payment card) to purchase the official subscription for you, which is why it takes some time.

Typically, setup takes **2–4 hours** to complete. However, in some cases it may take a few hours longer (up to 24 hours in rare cases). Once activation is complete, you'll be notified and can get your access credentials from https://member.digitavision.com/product-credentials.

Note: If you want to renew the same account/ID before it expires, contact support 2-3 days in advance and complete the payment to avoid any interruption.