Semrush Load Issue

This Guide is Mainly for Bangladeshi Users.

As you know Semrush Officially blocked many Bangladeshi ISP's IP. For that many users cannot visit semrush with their own IP.

Semrush site not loading

In this case, you need to use vpn. Here is a guide to solve it.

Create a new chrome profile. And then, Only Install a VPN Extension there. Follow this video Kindly

Don't keep our Digitavision extension there

VPN extension link :

Browsec vpn

Then goto https://member.digitavision.com/page/semrush2

and access Semrush Access-2

Let us know if you are facing issue still.

Can't Create or Delete a Project?

If you can't add a new project because you've hit the project limit, you need to delete an existing project first. Go to the Projects section from the top left corner, delete a project, then add yours. Only delete and create one project at a time.

Video guide: https://www.loom.com/share/86f80e8c5e614a31a091d38cf8dd2e7e

If you don't see a delete option or still face issues after trying this, send a full-screen screenshot of the issue to support for further help.

General Troubleshooting Steps for Semrush Access Issues

If Semrush is not loading, stuck, not responding, or reverting you back to the login/access page when clicking buttons, try these steps in order:

Try Incognito Mode - Open a new incognito/private window and access Semrush again from https://member.digitavision.com/member
Reload our browser extension - Go to your Chrome extensions page and reload the Digitavision extension, then re-access the tool.
Re-access from the member page - Sometimes access needs to be refreshed on our end. Go to https://member.digitavision.com/member and try accessing the tool again.
Try an alternate access - If Access 1 is not working, try Semrush Access 2 (or vice versa), available from your member dashboard.
Check your VPN/IP - If you're a Bangladeshi user or on a blocked ISP, follow the VPN steps above. If you are already using a VPN and facing issues, try disabling it or switching IPs.
Avoid the cookie consent bar - Some users have been redirected or logged out after interacting with the cookie bar on the Semrush site.

If none of the above works, contact support with:

A full screen screenshot of the issue
Your account email
A screen recording of the issue if possible (support can send you a recording link)

Support may occasionally ask to connect via AnyDesk (https://anydesk.com/en) to investigate further on your device.

Updated on: 22/07/2026

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